Does the AfterShip agent actually execute tasks?

Yes. Unlike co-pilots that only suggest, DoMyWork executes the steps across AfterShip and your other apps to complete the task.

How is this different from native AfterShip automation?

Native AfterShip features focus on tracking notifications. DoMyWork agents use intelligence to handle complex, multi-step tasks like drafting custom emails and routing data to your CRM.

How does this compare to Zapier for AfterShip?

Zapier requires you to build rigid, step-by-step logic. DoMyWork agents understand your plain English instructions and can adapt to variations in data.

Can the AfterShip agent monitor my shipments 24/7?

Yes. You can set up agents on autopilot to watch for delivery exceptions or status changes and trigger actions the moment they occur.

Is my shipping data safe with DoMyWork?

We prioritise security and only access the data required to execute the specific tasks you assign to your agents.

Can the AfterShip agent connect to other apps?

Absolutely. It can pull data from AfterShip and push it to Zendesk, Shopify, Slack, Gmail, or any of our 1,500+ supported apps.

AI Agent for AfterShip

Resolve delivery delays and update customers on their orders automatically. DoMyWork AI agents work with AfterShip and 1,500+ apps to keep your post-purchase experience smooth.

Find all delayed shipments and email the customers

Identify shipments stuck in customs for over 3 days

Summarise delivery issues for the support team

Update order status in Shopify for failed deliveries

Check for returned packages and alert the warehouse

Draft apology templates for late deliveries

Agent for

AfterShip

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn delivery delays into resolved customer conversations

Draft apology emails, flag stuck shipments, update your CRM, and notify your warehouse team.

12 emails drafted in Gmail

Catch up on every delivery exception from the last 24 hours

"Check AfterShip for all exceptions created yesterday, look up the customer details in Zendesk, and draft a personal apology email for each one."

Send Message

Find shipments that have been in transit for too long

"Search AfterShip for shipments stuck in transit for over 7 days and create a ticket in Zendesk for each."

Send Message

Draft responses for common shipping questions

"Read the latest customer emails in Gmail about shipping, check their AfterShip status, and draft replies."

Send Message

Flag high-priority orders for immediate attention

"Identify all 'Out for Delivery' shipments for VIP customers in AfterShip and notify the support lead in Slack."

Send Message

Summarise delivery issues for the team

"Gather all delivery exceptions from the last week and post a summary of the top 3 recurring reasons to Slack."

Send Message

Got a different task in mind? Describe it

Send Message

Review all returned packages waiting for processing

"List all shipments marked as returned in AfterShip and update their status in our inventory sheet."

Send Message

Identify carriers with high failure rates

"Analyse AfterShip data from the last month to find which carrier has the most delivery exceptions."

Send Message

Check for incorrect delivery addresses

"Flag all shipments in AfterShip that returned an address error and email the customer for verification."

Send Message

Reconcile shipping costs with delivery times

"Compare AfterShip delivery dates against our shipping invoices in Google Sheets to find discrepancies."

Send Message

Organise warehouse alerts for returned stock

"Find all recent returns in AfterShip and email the warehouse manager with the SKU details."

Send Message

Got a different task in mind? Describe it

Send Message

Identify shipments that need a proactive update

"Find all orders delayed by more than 2 days in AfterShip and send an update via Klaviyo."

Send Message

Review customer sentiment regarding shipping

"Analyse recent support tickets about shipping and compare them with AfterShip delivery data."

Send Message

Flag shipments for top-tier customers

"Check AfterShip for any delays on orders over $500 and alert the account manager."

Send Message

Prepare a monthly delivery performance report

"Pull all delivery stats from AfterShip and draft a summary report in Google Docs."

Send Message

Check for orders stuck at the distribution centre

"List all shipments that haven't moved in 48 hours and notify the operations team."

Send Message

Got a different task in mind? Describe it

Send Message

Track shipments currently held in customs

"Find all shipments in AfterShip stuck in customs and create a report for the logistics team."

Send Message

Verify carrier performance for specific regions

"Check AfterShip data for deliveries in Europe and identify any regional delays."

Send Message

Flag shipments with missing tracking info

"Find all orders in our system that lack a tracking number and update them from AfterShip."

Send Message

Check for shipments marked as delivered but missing

"Search AfterShip for 'delivered' status that triggered a 'lost' report and alert the carrier."

Send Message

Coordinate with carriers on bulk delays

"Identify all shipments affected by a specific carrier delay and draft an email to the carrier contact."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a AfterShip AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try AfterShip AI Agent

🛸 Autopilot

Act on delivery exceptions the moment they happen — with agents on autopilot

The agents work across your apps 24/7.

They catch delivery issues, update customers, and alert your team before you even notice a problem.

Setting up an autopilot is too easy

New delivery exception is created in AfterShip

Describe...

1. Email customers the moment a delay is detected

WhenNew delivery exception is created in AfterShip

Then

Check the order value, decide if a discount code is needed, and send a personalised email via Gmail.

Put on Autopilot

2. Flag urgent delivery issues in Slack

WhenNew delivery exception is created in AfterShip

Then

If the exception is 'Lost', post an alert to the #urgent-shipping channel.

Put on Autopilot

3. Update Zendesk tickets when delivery status changes

WhenDelivery status is updated in AfterShip

Then

Find the matching Zendesk ticket and add a private note with the new delivery status.

Put on Autopilot

4. Assign support tickets for delayed orders

WhenNew delivery exception is created in AfterShip

Then

Check if the customer is a VIP, then assign the Zendesk ticket to the senior support queue.

Put on Autopilot

5. Send daily summary of all exceptions

WhenEvery day at 09:00 AM

Then

Fetch all exceptions from the last 24 hours and post a summary to Slack.

Put on Autopilot

1. Log all delivery failures to a spreadsheet

WhenNew delivery exception is created in AfterShip

Then

Extract the tracking number and reason for failure, then add a new row to the 'Logistics' sheet.

Put on Autopilot

2. Alert warehouse for returned packages

WhenDelivery status is updated in AfterShip

Then

If status is 'Returned', email the warehouse manager with the order details.

Put on Autopilot

3. Check for shipments that haven't moved

WhenEvery Monday at 08:00 AM

Then

Find shipments inactive for 5 days and report them to the carrier contact.

Put on Autopilot

4. Update inventory for returned items

WhenDelivery status is updated in AfterShip

Then

If status is 'Returned', update the product stock count in Shopify.

Put on Autopilot

5. Monitor carrier performance metrics

WhenEvery Friday at 05:00 PM

Then

Summarise delivery times by carrier and email the report to the operations lead.

Put on Autopilot

1. Notify VIP customers of delivery status

WhenDelivery status is updated in AfterShip

Then

If the customer is tagged 'VIP', send a custom update email via Klaviyo.

Put on Autopilot

2. Track shipments for high-value orders

WhenNew delivery exception is created in AfterShip

Then

If the order value is over $500, alert the account manager in Slack.

Put on Autopilot

3. Send weekly delivery health report

WhenEvery Monday at 09:00 AM

Then

Summarise the number of exceptions and average delivery time, then email the report.

Put on Autopilot

4. Flag repeated delivery issues

WhenNew delivery exception is created in AfterShip

Then

Check if the customer had a previous exception, and flag the account for review.

Put on Autopilot

5. Alert marketing for successful deliveries

WhenDelivery status is updated in AfterShip

Then

If status is 'Delivered', send a trigger to Klaviyo to start the review request flow.

Put on Autopilot

1. Report customs delays to the team

WhenNew delivery exception is created in AfterShip

Then

If the exception reason is 'Customs', post the details to the #logistics Slack channel.

Put on Autopilot

2. Monitor bulk carrier delays

WhenNew delivery exception is created in AfterShip

Then

If more than 10 exceptions occur for the same carrier, alert the logistics manager.

Put on Autopilot

3. Sync tracking numbers to our database

WhenDelivery status is updated in AfterShip

Then

Update the tracking status in our SQL database using the tracking number.

Put on Autopilot

4. Check for wrong addresses

WhenNew delivery exception is created in AfterShip

Then

If the exception is 'Address Error', email the customer to request a correction.

Put on Autopilot

5. Report lost packages to carriers

WhenNew delivery exception is created in AfterShip

Then

If the status is 'Lost', draft an email to the carrier's support address.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

AfterShip

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Delivery Exception Playbook

FormCollect data with form

1. Enter Tracking

Enter Tracking

Fill fields below 👇

Tracking Number *

AI AgentExecute agent from playbook

2. Analyse Status

Agent

Get status for {{Tracking Number}} and draft apology.

3. Draft Email

Create DraftinGmail

Delivery Exception Playbook

Resolve delivery exceptions by drafting customer emails.

Clone This Playbook

Customer Refund Playbook

Process refunds for lost shipments.

Clone This Playbook

Shipping Address Correction Playbook

Handle address errors.

Clone This Playbook

VIP Delivery Alert Playbook

Notify account managers.

Clone This Playbook

Weekly Support Report Playbook

Summarise shipping issues.

Clone This Playbook

Carrier Performance Playbook

Analyse carrier delays.

Clone This Playbook

Inventory Return Playbook

Process returns.

Clone This Playbook

Customs Delay Playbook

Handle customs holds.

Clone This Playbook

Address Error Playbook

Correct addresses.

Clone This Playbook

Shipping Cost Review Playbook

Review costs.

Clone This Playbook

VIP Order Tracking Playbook

Track VIP orders.

Clone This Playbook

Customer Feedback Playbook

Review shipping sentiment.

Clone This Playbook

Proactive Update Playbook

Send delay updates.

Clone This Playbook

Delivery Health Playbook

Review delivery stats.

Clone This Playbook

Review Request Playbook

Request reviews.

Clone This Playbook

Customs Clearance Playbook

Track clearance.

Clone This Playbook

Lost Package Playbook

Report lost items.

Clone This Playbook

Carrier Delay Playbook

Report bulk delays.

Clone This Playbook

Tracking Sync Playbook

Sync tracking numbers.

Clone This Playbook

Regional Delay Playbook

Check regional delays.

Clone This Playbook

1500+ App Integrations

Connect AfterShip + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

SafetyCulture (iAuditor)

Follow Up Boss

Swipe Pages

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

Google Search Console

QuickEmailVerification

Adobe Commerce (Magento)

Ora

CompanyCam (In Review)

Quentn

BaseLinker

Vonage SMS API

Katana Cloud Manufacturing

CalendarHero (Zoom.ai)

Microsoft Dynamics 365 Business Central

Alchemer (SurveyGizmo)

Brilliant Directories

Wix

Accredible Credential

Box

You Need A Budget (YNAB)

Cisco Webex (Meetings)

GREEN-API (In Review)

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

LinkupAPI for LinkedIn

Autobound

SignWell

PDF Export by PDFCrowd

PropertyRadar

TrueReview

Cloudflare R2

Facebook Ads Management And Insights

Lob

Forminit (Getform.io)

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

Moz

WhatsApp Notifications and Alerts by SyncMate

E2B

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New delivery exception is created in AfterShip

Then

Recurring Work on autopilot

Autopilot

Delivery Issue Resolution

Enter tracking number

Analyse delivery status

Notify customer via email

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

AfterShip

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About AfterShip AI Agent

It is an autonomous agent that connects to AfterShip to perform tasks like resolving delivery exceptions, updating customers, and syncing shipping data without manual work.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for AfterShip

Turn delivery delays into resolved customer conversations

Catch up on every delivery exception from the last 24 hours

Find shipments that have been in transit for too long

Draft responses for common shipping questions

Flag high-priority orders for immediate attention

Summarise delivery issues for the team

Got a different task in mind? Describe it

Review all returned packages waiting for processing

Identify carriers with high failure rates

Check for incorrect delivery addresses

Reconcile shipping costs with delivery times

Organise warehouse alerts for returned stock

Got a different task in mind? Describe it

Identify shipments that need a proactive update

Review customer sentiment regarding shipping

Flag shipments for top-tier customers

Prepare a monthly delivery performance report

Check for orders stuck at the distribution centre

Got a different task in mind? Describe it

Track shipments currently held in customs

Verify carrier performance for specific regions

Flag shipments with missing tracking info

Check for shipments marked as delivered but missing

Coordinate with carriers on bulk delays

Got a different task in mind? Describe it

How Does a AfterShip AI Agent Work

Act on delivery exceptions the moment they happen — with agents on autopilot

1. Email customers the moment a delay is detected

2. Flag urgent delivery issues in Slack

3. Update Zendesk tickets when delivery status changes

4. Assign support tickets for delayed orders

5. Send daily summary of all exceptions

1. Log all delivery failures to a spreadsheet

2. Alert warehouse for returned packages

3. Check for shipments that haven't moved

4. Update inventory for returned items

5. Monitor carrier performance metrics

1. Notify VIP customers of delivery status

2. Track shipments for high-value orders

3. Send weekly delivery health report

4. Flag repeated delivery issues

5. Alert marketing for successful deliveries

1. Report customs delays to the team

2. Monitor bulk carrier delays

3. Sync tracking numbers to our database

4. Check for wrong addresses

5. Report lost packages to carriers

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Delivery Exception Playbook

Customer Refund Playbook

Shipping Address Correction Playbook

VIP Delivery Alert Playbook

Weekly Support Report Playbook

Carrier Performance Playbook

Inventory Return Playbook

Customs Delay Playbook

Address Error Playbook

Shipping Cost Review Playbook

VIP Order Tracking Playbook

Customer Feedback Playbook

Proactive Update Playbook

Delivery Health Playbook

Review Request Playbook

Customs Clearance Playbook

Lost Package Playbook

Carrier Delay Playbook

Tracking Sync Playbook

Regional Delay Playbook

Connect AfterShip + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About AfterShip AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About AfterShip AI Agent