Does DoMyWork actually execute tasks in HelpCrunch?

Yes. It does not just suggest replies or draft text. It executes actions like closing tickets, updating CRM records, and routing requests based on your instructions.

How is this different from HelpCrunch native AI?

HelpCrunch native AI focuses on chat assistance. DoMyWork acts as a cross-app agent, connecting your support data to HubSpot, Slack, and 1,500+ other tools.

Is this just another automation tool like Zapier?

Zapier requires you to build logic step-by-step. With DoMyWork, you describe the task in plain English and the agent figures out the steps to execute it across your apps.

Can the agent monitor my HelpCrunch queue 24/7?

Yes. You can set up autopilot jobs that watch for new tickets, triage them, and take action the moment they arrive, keeping your support operations running around the clock.

Is my customer data safe with DoMyWork?

Yes. We prioritise security and only access the data required to perform the specific tasks you authorise. Your data is used for execution, not training models.

Can the agent connect HelpCrunch to other apps?

Absolutely. It can pull data from HelpCrunch and push it to your CRM, project management tools, or messaging apps to ensure your entire team stays in the loop.

AI Agent for HelpCrunch

Resolve customer tickets, update CRM records, and sync support data automatically. DoMyWork AI agents work with HelpCrunch and 1,500+ apps to turn support volume into resolved conversations.

Find all open tickets from yesterday and tag them by topic

Draft replies for all pending tickets in my queue

Sync closed ticket data to Google Sheets for reporting

Flag urgent tickets and notify the team in Slack

Check if these customers have active subscriptions in Stripe

Summarise the last 50 conversations for a weekly report

Agent for

HelpCrunch

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn your most important tickets into resolved conversations

Resolve pending tickets, sync customer data, flag urgent issues, and update your CRM in seconds.

24 tickets tagged in HelpCrunch

Catch up on every ticket from yesterday that needs a reply

"Check all open tickets in HelpCrunch from yesterday, identify those without a response, draft a friendly reply based on previous chat history, and save them as drafts."

Send Message

Flag tickets from high-value customers for priority handling

"Scan open HelpCrunch tickets, cross-reference the customer email with my HubSpot account tier, and add an 'Urgent' tag to those with Enterprise status."

Send Message

Summarise recent feedback for the product team

"Look at the last 50 closed tickets in HelpCrunch, extract common feature requests, and post a summary to the #product-feedback channel in Slack."

Send Message

Clean up duplicate tickets in the queue

"Find duplicate tickets in HelpCrunch from the same sender within the last 24 hours and merge them into the oldest thread."

Send Message

Update CRM records with ticket resolution details

"Find all tickets closed today, pull the resolution notes, and update the corresponding contact profile in HubSpot."

Send Message

Got a different task in mind? Describe it

Send Message

Identify churn-risk conversations in HelpCrunch

"Scan recent HelpCrunch transcripts for negative sentiment or keywords like 'cancel' and 'refund', then create a risk alert in Salesforce."

Send Message

Gather feedback from satisfied customers

"Find users who gave a 5-star rating in HelpCrunch this week and draft a request for a testimonial email."

Send Message

Prepare account health summaries for upcoming calls

"Check the last month of HelpCrunch chats for this customer, summarise their main pain points, and save it to their Notion account profile."

Send Message

Notify the account manager of new feature interest

"Identify tickets where users asked about specific features, then log these requests in the account manager's Google Sheet."

Send Message

Send a personalised check-in to quiet accounts

"Find accounts that haven't contacted support in 90 days and draft a friendly check-in email in Gmail."

Send Message

Got a different task in mind? Describe it

Send Message

Audit ticket response times for the weekly report

"Calculate the average response time for all tickets closed this week in HelpCrunch and add the data to my performance dashboard."

Send Message

Ensure all tickets are assigned to the correct team

"Check open HelpCrunch tickets for keywords related to 'billing' or 'technical' and reassign them to the appropriate department."

Send Message

Archive old tickets to keep the system clean

"Identify all tickets closed more than 6 months ago in HelpCrunch and move them to an archive folder."

Send Message

Standardise internal notes across support threads

"Review internal notes in HelpCrunch for clarity and format them into a consistent structure."

Send Message

Check for missing contact information in HelpCrunch

"Find users in HelpCrunch without a linked email address and search for their details in our lead database."

Send Message

Got a different task in mind? Describe it

Send Message

Get a high-level view of current support volume

"Summarise the total number of tickets in HelpCrunch today and categorise them by department."

Send Message

Identify the most frequent customer complaints

"Analyse the last 100 HelpCrunch tickets to find the top three issues our customers are facing right now."

Send Message

Check if our VIP clients are getting fast enough support

"Review response times for our top 10 clients in HelpCrunch and highlight any delays."

Send Message

Track new feature requests from support chats

"Extract all mentions of new product ideas from HelpCrunch tickets and list them in a master feature request file."

Send Message

See which support agents are handling the most volume

"Generate a report showing ticket distribution among support staff in HelpCrunch for this month."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a HelpCrunch AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try HelpCrunch AI Agent

🛸 Autopilot

Act on customer tickets the moment they arrive — with agents on autopilot

The agents work across your apps 24/7.

They triage new tickets, flag urgent ones, and assign them to the right agent before SLA risk builds.

Setting up an autopilot is too easy

New ticket is created in HelpCrunch

Describe...

1. Triage new tickets by urgency and sentiment

WhenNew ticket is created in HelpCrunch

Then

Read the ticket, assess the urgency, check the user's plan in HubSpot, and apply the correct priority tag.

Put on Autopilot

2. Auto-reply to common questions with knowledge base links

WhenNew ticket is created in HelpCrunch

Then

Identify if the question matches a known FAQ, then send the relevant help article link as a reply.

Put on Autopilot

3. Notify the team of negative feedback instantly

WhenNew ticket is created in HelpCrunch

Then

Detect negative sentiment in the ticket and post an alert to the #support-alerts Slack channel.

Put on Autopilot

4. Escalate billing issues to the finance team

WhenNew ticket is created in HelpCrunch

Then

If the ticket contains 'invoice' or 'billing', forward the details to the finance email address.

Put on Autopilot

5. Send a daily summary of ticket volume to managers

WhenEvery day at 09:00 AM

Then

Count all tickets created in the last 24 hours in HelpCrunch and email a summary report to the team lead.

Put on Autopilot

1. Monitor for churn signals in support chats

WhenNew ticket is created in HelpCrunch

Then

Check if the customer is an Enterprise user, analyse the message for churn keywords, and create a high-priority task in Asana.

Put on Autopilot

2. Follow up with customers after ticket resolution

WhenTicket is closed in HelpCrunch

Then

Wait 24 hours, then send a personalised follow-up email asking if they need further assistance.

Put on Autopilot

3. Identify upsell opportunities from support queries

WhenNew ticket is created in HelpCrunch

Then

If the user asks about features in higher plans, add them to the 'Upsell' list in HubSpot.

Put on Autopilot

4. Log all support interactions to the CRM

WhenTicket is closed in HelpCrunch

Then

Summarise the conversation and add it as a note to the contact record in HubSpot.

Put on Autopilot

5. Weekly check-in for high-value accounts

WhenEvery Monday at 08:00 AM

Then

Identify high-value accounts that haven't contacted support in a week and draft a check-in email.

Put on Autopilot

1. Sync support data to the data warehouse

WhenTicket is closed in HelpCrunch

Then

Extract ticket metadata and resolution time, then add a row to the Google Sheet master log.

Put on Autopilot

2. Maintain consistent ticket tagging

WhenNew ticket is created in HelpCrunch

Then

Review the ticket topic and ensure it matches the standard internal tag list.

Put on Autopilot

3. Report on support agent performance

WhenEvery Friday at 05:00 PM

Then

Calculate total tickets handled per agent in HelpCrunch and email the report to the operations manager.

Put on Autopilot

4. Verify customer data integrity

WhenNew ticket is created in HelpCrunch

Then

Check if the customer's email is valid and matches the format in our database.

Put on Autopilot

5. Clean up unassigned tickets

WhenEvery day at 06:00 PM

Then

Find tickets left unassigned for over 24 hours and notify the team lead in Slack.

Put on Autopilot

1. Alert on spikes in ticket volume

WhenNew ticket is created in HelpCrunch

Then

Monitor for an unusual surge in tickets and send a notification to the founder's Slack if volume exceeds the hourly average.

Put on Autopilot

2. Track product feedback trends

WhenTicket is closed in HelpCrunch

Then

Extract feature requests and log them in a central product feedback sheet.

Put on Autopilot

3. Weekly support health check

WhenEvery Sunday at 08:00 PM

Then

Analyse the week's ticket resolution rate and email a brief performance summary.

Put on Autopilot

4. Monitor VIP client satisfaction

WhenTicket is closed in HelpCrunch

Then

Check if the ticket was from a VIP client and notify the founder if the resolution took longer than 4 hours.

Put on Autopilot

5. Identify recurring technical issues

WhenNew ticket is created in HelpCrunch

Then

Flag tickets mentioning specific system errors and log them in the engineering bug tracker.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

HelpCrunch

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Escalation Playbook

FormCollect data with form

1. Enter Ticket Details

Enter Ticket Details

Fill fields below 👇

Ticket ID *

Description *

AI AgentExecute agent from playbook

2. Summarise Issue

Agent

Summarise the technical issue from {{Description}} and history.

Complete in a clickSend data to 1500+ apps

3. Create Jira Issue

Create IssueinJira

4. Update HelpCrunch

Update TicketinHelpCrunch

Escalation Playbook

Escalate complex tickets to engineering with full context.

Clone This Playbook

Refund Request Playbook

Process refunds by checking eligibility and updating records.

Clone This Playbook

Feedback Loop Playbook

Log feature requests from support to product.

Clone This Playbook

Account Access Playbook

Verify identity before resetting account access.

Clone This Playbook

Onboarding Help Playbook

Guide new users through setup.

Clone This Playbook

Renewal Check Playbook

Prepare for renewal calls.

Clone This Playbook

Churn Risk Playbook

Mitigate churn for at-risk accounts.

Clone This Playbook

QBR Prep Playbook

Gather data for quarterly reviews.

Clone This Playbook

Feature Adoption Playbook

Help clients adopt new features.

Clone This Playbook

Case Study Playbook

Identify candidates for case studies.

Clone This Playbook

Report Automation Playbook

Generate weekly support reports.

Clone This Playbook

Staffing Audit Playbook

Analyse staffing needs.

Clone This Playbook

Knowledge Base Audit Playbook

Identify outdated articles.

Clone This Playbook

Tool Integration Playbook

Sync new tools to support.

Clone This Playbook

Workflow Cleanup Playbook

Archive inactive workflows.

Clone This Playbook

Strategic Review Playbook

Review top-level support metrics.

Clone This Playbook

Market Research Playbook

Identify competitor mentions.

Clone This Playbook

Product Vision Playbook

Synthesise feedback into vision.

Clone This Playbook

Team Culture Playbook

Recognise support wins.

Clone This Playbook

Crisis Management Playbook

Respond to system outages.

Clone This Playbook

1500+ App Integrations

Connect HelpCrunch + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

SafetyCulture (iAuditor)

Clientjoy

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

Wix

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

QuickEmailVerification

Adobe Commerce (Magento)

Google Search Console

Ora

CompanyCam (In Review)

Quentn

Vonage SMS API

Katana Cloud Manufacturing

CalendarHero (Zoom.ai)

Microsoft Dynamics 365 Business Central

Vyper

GrowSurf

Vectera

Alchemer (SurveyGizmo)

Brilliant Directories

Accredible Credential

Box

You Need A Budget (YNAB)

Cisco Webex (Meetings)

GREEN-API (In Review)

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

LinkupAPI for LinkedIn

Autobound

SignWell

PDF Export by PDFCrowd

PropertyRadar

Clio Grow

Cloudflare R2

Facebook Ads Management And Insights

Lob

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

Moz

WhatsApp Notifications and Alerts by SyncMate

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New ticket is created in HelpCrunch

Then

Recurring Work on autopilot

Autopilot

Ticket Triage

Enter ticket ID

Analyse customer intent

Update HelpCrunch status

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

HelpCrunch

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About HelpCrunch AI Agent

It is an autonomous agent that connects to HelpCrunch to handle support tasks. Unlike simple bots, it understands context, reads conversation history, and takes action across your apps.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for HelpCrunch

Turn your most important tickets into resolved conversations

Catch up on every ticket from yesterday that needs a reply

Flag tickets from high-value customers for priority handling

Summarise recent feedback for the product team

Clean up duplicate tickets in the queue

Update CRM records with ticket resolution details

Got a different task in mind? Describe it

Identify churn-risk conversations in HelpCrunch

Gather feedback from satisfied customers

Prepare account health summaries for upcoming calls

Notify the account manager of new feature interest

Send a personalised check-in to quiet accounts

Got a different task in mind? Describe it

Audit ticket response times for the weekly report

Ensure all tickets are assigned to the correct team

Archive old tickets to keep the system clean

Standardise internal notes across support threads

Check for missing contact information in HelpCrunch

Got a different task in mind? Describe it

Get a high-level view of current support volume

Identify the most frequent customer complaints

Check if our VIP clients are getting fast enough support

Track new feature requests from support chats

See which support agents are handling the most volume

Got a different task in mind? Describe it

How Does a HelpCrunch AI Agent Work

Act on customer tickets the moment they arrive — with agents on autopilot

1. Triage new tickets by urgency and sentiment

2. Auto-reply to common questions with knowledge base links

3. Notify the team of negative feedback instantly

4. Escalate billing issues to the finance team

5. Send a daily summary of ticket volume to managers

1. Monitor for churn signals in support chats

2. Follow up with customers after ticket resolution

3. Identify upsell opportunities from support queries

4. Log all support interactions to the CRM

5. Weekly check-in for high-value accounts

1. Sync support data to the data warehouse

2. Maintain consistent ticket tagging

3. Report on support agent performance

4. Verify customer data integrity

5. Clean up unassigned tickets

1. Alert on spikes in ticket volume

2. Track product feedback trends

3. Weekly support health check

4. Monitor VIP client satisfaction

5. Identify recurring technical issues

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Escalation Playbook

Refund Request Playbook

Feedback Loop Playbook

Account Access Playbook

Onboarding Help Playbook

Renewal Check Playbook

Churn Risk Playbook

QBR Prep Playbook

Feature Adoption Playbook

Case Study Playbook

Report Automation Playbook

Staffing Audit Playbook

Knowledge Base Audit Playbook

Tool Integration Playbook

Workflow Cleanup Playbook

Strategic Review Playbook

Market Research Playbook

Product Vision Playbook

Team Culture Playbook

Crisis Management Playbook

Connect HelpCrunch + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About HelpCrunch AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About HelpCrunch AI Agent