Does DoMyWork actually execute tasks in MSG91?

Yes. Unlike co-pilots that only suggest text, DoMyWork AI agents perform the actual work by interacting with your MSG91 account and other tools to complete the process.

How is this different from native MSG91 AI features?

Native AI features in MSG91 focus on message optimisation. DoMyWork agents focus on cross-app execution, such as triggering an SMS from a CRM event or updating a spreadsheet based on a reply.

Is DoMyWork better than Zapier for MSG91 automation?

Zapier requires you to build logic step-by-step. With DoMyWork, you describe the goal in plain English and the agent figures out the steps to execute the task across MSG91 and your other apps.

Can the agent monitor my MSG91 account autonomously?

Yes. You can set up agents on autopilot to watch for new incoming messages or delivery reports in MSG91 and trigger actions instantly, 24/7, without you needing to be present.

Is my MSG91 data safe with DoMyWork?

We prioritise security. Your data is processed only to execute the tasks you explicitly assign. We do not use your proprietary communication data to train our models.

Can I connect MSG91 to other apps like HubSpot or Slack?

Absolutely. DoMyWork agents are designed for multi-app connectivity, allowing you to bridge MSG91 with 1,500+ other apps to create seamless, automated communication workflows.

AI Agent for MSG91

Send personalised messages, manage contact lists, and trigger alerts across your communication channels automatically. DoMyWork AI agents work with MSG91 and 1,500+ apps to turn your outreach into real engagement.

Send a welcome SMS to all new leads in my sheet

Find contacts who haven't replied and send a follow-up

Summarise the last 24 hours of delivery reports

Update my CRM with the latest SMS delivery status

Draft and send a promotional campaign to my active list

Flag failed deliveries and notify me in Slack

Agent for

MSG91

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn your contact list into meaningful conversations right now

Send personalised SMS, update contact statuses, check delivery reports, and sync data across your apps.

42 welcome SMS sent via MSG91

Send a personalised offer to contacts who haven't engaged

"Check my recent campaign report in MSG91, identify contacts who didn't click the link, and send a follow-up SMS with a unique discount code via MSG91."

Send Message

Clean up your contact lists based on delivery failures

"Review my last 5 MSG91 campaigns, find contacts with repeated delivery failures, and remove them from my active mailing list in Google Sheets."

Send Message

Send a bulk announcement to a specific segment

"Filter my CRM contacts by 'VIP' status, export them, and send a personalised announcement SMS using MSG91."

Send Message

Summarise campaign engagement for the team

"Pull the latest MSG91 campaign results, summarise the open and click rates, and post the report to the #marketing Slack channel."

Send Message

Draft new message templates for upcoming events

"Create 5 variations of an event invitation SMS for MSG91 based on my event description in Notion."

Send Message

Got a different task in mind? Describe it

Send Message

Notify customers of account updates via SMS

"Find all customers with 'Pending' status in my helpdesk, then send an MSG91 SMS update to each one."

Send Message

Send urgent service alerts to impacted users

"Identify users affected by the current system outage in my database and send an urgent MSG91 SMS alert to them."

Send Message

Collect feedback after a support ticket is closed

"For every ticket closed today in Zendesk, send a short feedback request SMS via MSG91."

Send Message

Send renewal reminders to expiring accounts

"Check my billing sheet for accounts expiring this month and send a friendly MSG91 SMS reminder to the account owners."

Send Message

Draft responses for common customer queries

"Analyse the last 50 MSG91 incoming messages and draft 5 templates for the most common issues."

Send Message

Got a different task in mind? Describe it

Send Message

Sync SMS delivery logs to your data warehouse

"Export the last week of MSG91 delivery logs and append them to my 'Communication History' sheet in Google Sheets."

Send Message

Flag suspicious messaging patterns

"Review MSG91 logs for high-frequency messaging from single accounts and flag them in my operations dashboard."

Send Message

Update contact information from SMS replies

"Read incoming MSG91 replies, extract updated phone numbers or names, and update my master database."

Send Message

Check credit balance and alert the team

"Check my MSG91 account balance and post an alert to Slack if I have less than 500 credits remaining."

Send Message

Archive old message logs to save space

"Find all MSG91 message logs older than 90 days and move them to my archive folder in Google Drive."

Send Message

Got a different task in mind? Describe it

Send Message

Follow up with leads that went cold

"Find leads in my CRM that haven't been contacted in 30 days and send a polite follow-up SMS via MSG91."

Send Message

Send meeting reminders to prospects

"Check my calendar for meetings tomorrow and send an MSG91 SMS reminder to each prospect with the meeting link."

Send Message

Qualify new leads with a quick SMS survey

"Send a 3-question SMS survey via MSG91 to all new leads added to my CRM today."

Send Message

Notify sales reps of high-intent actions

"When a prospect clicks a link in an email, send an instant SMS alert to the assigned sales rep via MSG91."

Send Message

Draft personalised outreach for a new territory

"Research companies in the new territory and draft a cold-outreach SMS template for MSG91."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a MSG91 AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try MSG91 AI Agent

🛸 Autopilot

Act on your communication data the moment it changes — with agents on autopilot

The agents work across your apps 24/7.

They catch new events, trigger instant messages, and keep your contact data accurate without manual effort.

Setting up an autopilot is too easy

New contact is created in HubSpot

Describe...

1. Send a welcome SMS the moment a new lead signs up

WhenNew contact is created in HubSpot

Then

Check if the contact has a valid phone number, draft a welcome message, and send it via MSG91.

Put on Autopilot

2. Alert the team when a campaign link is clicked

WhenLink is clicked in MSG91 message

Then

Identify the contact, update their lead score in HubSpot, and notify the marketing team in Slack.

Put on Autopilot

3. Log every sent message to your master sheet

WhenNew message is sent in MSG91

Then

Add a new row to my 'Communication Log' sheet with the recipient, timestamp, and message content.

Put on Autopilot

4. Notify marketing of low credit balances

WhenEvery Monday at 09:00 AM

Then

Check MSG91 account balance and post a warning to Slack if below 1,000 credits.

Put on Autopilot

5. Tag contacts based on SMS engagement

WhenMessage is delivered in MSG91

Then

If delivered, update the contact status to 'Reachable' in HubSpot.

Put on Autopilot

1. Send an SMS alert when a ticket is escalated

WhenNew ticket is created in Zendesk

Then

Check ticket priority, and if 'Urgent', send an SMS alert to the support lead via MSG91.

Put on Autopilot

2. Confirm receipt of customer feedback

WhenNew message is received in MSG91

Then

If the message contains 'feedback', send an automated 'Thank you' SMS via MSG91.

Put on Autopilot

3. Send automated maintenance notifications

WhenEvery Friday at 05:00 PM

Then

Send a 'Weekend Maintenance' alert to all active users via MSG91.

Put on Autopilot

4. Update ticket status on SMS reply

WhenNew message is received in MSG91

Then

Extract the ticket ID from the message and update the status to 'Customer Responded' in Zendesk.

Put on Autopilot

5. Alert success team of negative sentiment

WhenNew message is received in MSG91

Then

Analyse message sentiment, and if negative, post an alert to the #success Slack channel.

Put on Autopilot

1. Record delivery failures in your database

WhenMessage delivery fails in MSG91

Then

Log the failed number and error code in my 'Blacklist' sheet in Google Sheets.

Put on Autopilot

2. Sync new contacts from SMS to CRM

WhenNew message is received in MSG91

Then

Extract the sender's phone number and name, and create a new contact in HubSpot.

Put on Autopilot

3. Daily summary of all messaging activity

WhenEvery day at 08:00 AM

Then

Summarise yesterday's MSG91 delivery logs and email the report to the operations manager.

Put on Autopilot

4. Auto-remove opted-out contacts

WhenNew message is received in MSG91

Then

If the message contains 'STOP', remove the contact from all active lists in HubSpot.

Put on Autopilot

5. Monitor system uptime for messaging service

WhenEvery hour

Then

Check MSG91 API status and post an alert to Slack if the service is down.

Put on Autopilot

1. Send SMS reminder for upcoming meetings

WhenNew invitee is scheduled in Calendly

Then

Calculate the meeting time and schedule an MSG91 SMS reminder for 1 hour before.

Put on Autopilot

2. Notify rep of new qualified lead

WhenNew deal is created in HubSpot

Then

If the deal value is over $5,000, send an SMS alert to the sales rep via MSG91.

Put on Autopilot

3. Send follow-up after a demo

WhenInvitee event is cancelled in Calendly

Then

Send a polite 'Sorry we missed you' SMS via MSG91 to the prospect.

Put on Autopilot

4. Draft follow-up tasks on SMS reply

WhenNew message is received in MSG91

Then

Create a new 'Follow-up' task in HubSpot for the assigned sales rep.

Put on Autopilot

5. Weekly report of SMS outreach results

WhenEvery Monday at 09:00 AM

Then

Summarise last week's SMS outreach and post the results to the #sales Slack channel.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

MSG91

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

SMS Campaign Playbook

FormCollect data with form

1. Enter Campaign Details

Enter Campaign Details

Fill fields below 👇

Campaign Name *

Target Segment *

Core Offer *

AI AgentExecute agent from playbook

2. Draft Message

Agent

Draft a 160-character SMS for {{Campaign Name}} focusing on {{Core Offer}}.

Complete in a clickSend data to 1500+ apps

3. Send via MSG91

Send SMSinMSG91

Complete in a clickSend data to 1500+ apps

4. Log Results

Add RowinGoogle Sheets

5. Notify Slack

Send MessageinSlack

SMS Campaign Playbook

Drafts and sends targeted SMS campaigns in one click.

Clone This Playbook

Lead Enrichment Playbook

Enriches lead data and sends welcome SMS.

Clone This Playbook

Survey Playbook

Runs customer surveys via SMS.

Clone This Playbook

Event Invitation Playbook

Invites contacts to events via SMS.

Clone This Playbook

Content Promotion Playbook

Promotes new content via SMS.

Clone This Playbook

Ticket Escalation Playbook

Escalates urgent tickets via SMS.

Clone This Playbook

Feedback Loop Playbook

Collects feedback after ticket resolution.

Clone This Playbook

Onboarding Playbook

Guides new users through onboarding via SMS.

Clone This Playbook

Renewal Playbook

Sends renewal reminders.

Clone This Playbook

Outage Playbook

Alerts users during outages.

Clone This Playbook

Log Archiving Playbook

Archives old MSG91 logs.

Clone This Playbook

Credit Monitoring Playbook

Monitors MSG91 credits.

Clone This Playbook

Blacklist Management Playbook

Manages blacklisted numbers.

Clone This Playbook

Data Sync Playbook

Syncs contacts to MSG91.

Clone This Playbook

API Status Playbook

Checks MSG91 API status.

Clone This Playbook

Lead Follow-up Playbook

Follows up with cold leads.

Clone This Playbook

Meeting Reminder Playbook

Sends meeting reminders.

Clone This Playbook

Lead Qualification Playbook

Qualifies leads via SMS survey.

Clone This Playbook

Deal Closing Playbook

Sends closing reminders.

Clone This Playbook

Territory Outreach Playbook

Outreaches to new territory.

Clone This Playbook

1500+ App Integrations

Connect MSG91 + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

Freshworks CRM (Freshsales Suite)

SafetyCulture (iAuditor)

Google My Business

LearnDash

TikTok Lead Generation

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

Google Search Console

QuickEmailVerification

Adobe Commerce (Magento)

Ora

CompanyCam (In Review)

Quentn

BaseLinker

Vonage SMS API

Katana Cloud Manufacturing

CalendarHero (Zoom.ai)

Microsoft Dynamics 365 Business Central

Alchemer (SurveyGizmo)

Brilliant Directories

Accredible Credential

Box

You Need A Budget (YNAB)

Cisco Webex (Meetings)

GREEN-API (In Review)

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

LinkupAPI for LinkedIn

Autobound

SignWell

PDF Export by PDFCrowd

Facebook Ads Management And Insights

Lob

Forminit.com (Getform.io)

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Wix

Google Photos(Under Review)

8x8

Email List Validation

BPC

Moz

WhatsApp Notifications and Alerts by SyncMate

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New contact is created in HubSpot

Then

Recurring Work on autopilot

Autopilot

SMS Campaign Setup

Enter campaign details

Draft message content

Send via MSG91

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

MSG91

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About MSG91 AI Agent

An AI agent for MSG91 is an intelligent worker that connects to your account to execute communication tasks automatically. It can send messages, process replies, and sync data across your apps.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for MSG91

Turn your contact list into meaningful conversations right now

Send a personalised offer to contacts who haven't engaged

Clean up your contact lists based on delivery failures

Send a bulk announcement to a specific segment

Summarise campaign engagement for the team

Draft new message templates for upcoming events

Got a different task in mind? Describe it

Notify customers of account updates via SMS

Send urgent service alerts to impacted users

Collect feedback after a support ticket is closed

Send renewal reminders to expiring accounts

Draft responses for common customer queries

Got a different task in mind? Describe it

Sync SMS delivery logs to your data warehouse

Flag suspicious messaging patterns

Update contact information from SMS replies

Check credit balance and alert the team

Archive old message logs to save space

Got a different task in mind? Describe it

Follow up with leads that went cold

Send meeting reminders to prospects

Qualify new leads with a quick SMS survey

Notify sales reps of high-intent actions

Draft personalised outreach for a new territory

Got a different task in mind? Describe it

How Does a MSG91 AI Agent Work

Act on your communication data the moment it changes — with agents on autopilot

1. Send a welcome SMS the moment a new lead signs up

2. Alert the team when a campaign link is clicked

3. Log every sent message to your master sheet

4. Notify marketing of low credit balances

5. Tag contacts based on SMS engagement

1. Send an SMS alert when a ticket is escalated

2. Confirm receipt of customer feedback

3. Send automated maintenance notifications

4. Update ticket status on SMS reply

5. Alert success team of negative sentiment

1. Record delivery failures in your database

2. Sync new contacts from SMS to CRM

3. Daily summary of all messaging activity

4. Auto-remove opted-out contacts

5. Monitor system uptime for messaging service

1. Send SMS reminder for upcoming meetings

2. Notify rep of new qualified lead

3. Send follow-up after a demo

4. Draft follow-up tasks on SMS reply

5. Weekly report of SMS outreach results

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

SMS Campaign Playbook

Lead Enrichment Playbook

Survey Playbook

Event Invitation Playbook

Content Promotion Playbook

Ticket Escalation Playbook

Feedback Loop Playbook

Onboarding Playbook

Renewal Playbook

Outage Playbook

Log Archiving Playbook

Credit Monitoring Playbook

Blacklist Management Playbook

Data Sync Playbook

API Status Playbook

Lead Follow-up Playbook

Meeting Reminder Playbook

Lead Qualification Playbook

Deal Closing Playbook

Territory Outreach Playbook

Connect MSG91 + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About MSG91 AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About MSG91 AI Agent