Does the ServiceM8 agent actually execute tasks?

Yes. It is not a suggestion engine. It performs the work in ServiceM8 and your other apps based on your plain English instructions.

How is this different from native ServiceM8 automation?

Native features handle basic triggers. DoMyWork agents use intelligence to analyse context, make decisions, and act across ServiceM8 and 1,500+ other apps.

Is this better than Zapier for ServiceM8?

Zapier requires building logic step-by-step. With DoMyWork, you describe the task in plain English and the agent executes the multi-step process for you.

Does the agent monitor my ServiceM8 account 24/7?

Yes. Agents on autopilot watch for specific events in ServiceM8 and act the moment they occur, ensuring no job or client request is missed.

Is my ServiceM8 data safe?

Yes. We use secure, encrypted connections to interact with your ServiceM8 data. The agent only performs the actions you explicitly authorise.

Can the agent connect ServiceM8 to other apps?

Absolutely. It can pull data from ServiceM8 and send it to Gmail, Slack, Google Sheets, or any of our 1,500+ supported integrations.

AI Agent for ServiceM8

Schedule jobs, update client records, and generate quotes automatically. DoMyWork AI agents work with ServiceM8 and 1,500+ apps to keep your field operations running smoothly.

Find all jobs from last week missing a final invoice

Create a new client in ServiceM8 from this email

Summarise technician notes for the last 5 jobs

Check for unassigned jobs and alert the team

Update client address from the latest form response

Draft a quote for the pending job in ServiceM8

Agent for

ServiceM8

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn your field service data into completed office work

Draft client quotes, reconcile job notes, update customer records, and notify your team.

12 invoices generated in ServiceM8

Catch up on every job from last week that lacks a final invoice

"Check last week's completed jobs in ServiceM8, identify those missing a final invoice, generate the invoice based on job notes, and email it to the client. Post a summary to Slack when done."

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

AI Agent for ServiceM8

Turn your field service data into completed office work

Catch up on every job from last week that lacks a final invoice

Find jobs with incomplete technician notes

Update client contact details from new spreadsheet entries

Identify jobs that went over the estimated time

Organise the unassigned job backlog

Got a different task in mind? Describe it

Summarise my job list for tomorrow

Draft a follow-up note for my last job

Find missing parts in my van inventory

Get client history before arrival

Report a safety hazard found on-site

Got a different task in mind? Describe it

Resolve client queries about job status

Flag urgent client complaints for the manager

Update appointment times based on client requests

Confirm client satisfaction after job completion

Check for duplicate client records

Got a different task in mind? Describe it

Get a summary of this week's revenue

Analyse technician performance trends

Draft a marketing email for repeat clients

Check for high-value pending quotes

Prepare a monthly business review

Got a different task in mind? Describe it

How Does a ServiceM8 AI Agent Work

Act on your field service jobs the moment they change — with agents on autopilot

1. Route new jobs to the nearest technician instantly

2. Flag high-value jobs for immediate review

3. Send a daily summary of unassigned work

4. Detect potential scheduling conflicts

5. Automatically update client status after payment

1. Notify the office when a job status changes

2. Log parts usage after job completion

3. Send arrival updates to clients

4. Create a follow-up task for pending issues

5. Daily summary of jobs completed

1. Triage new client inquiries

2. Alert support when a job is cancelled

3. Follow up on negative feedback

4. Update client records from form submissions

5. Weekly report of missed calls

1. Track large revenue milestones

2. Monitor new client acquisition

3. Weekly profit and loss snapshot

4. Flag long-running jobs for review

5. Alert on new negative reviews

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

New Job Setup Playbook

Quote Approval Playbook

Client Onboarding Playbook

Inventory Audit Playbook

Technician Review Playbook

Job Handover Playbook

Site Hazard Playbook

Parts Request Playbook

Client Sign-off Playbook

Van Stock Update Playbook

Complaint Resolution Playbook

Reschedule Request Playbook

Feedback Follow-up Playbook

Client Info Update Playbook

Job Status Inquiry Playbook

Weekly Revenue Playbook

Marketing Campaign Playbook

Quote Conversion Playbook

Technician Efficiency Playbook

Client Retention Playbook

Connect ServiceM8 + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About ServiceM8 AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About ServiceM8 AI Agent