Does DoMyWork actually execute Textline tasks?

Yes. Unlike a copilot that just suggests text, DoMyWork executes the work. It can draft messages, update records, and move data across your apps without you clicking a button.

How is this different from native Textline AI?

Native AI features in Textline are often limited to the app itself. DoMyWork acts as a bridge, executing tasks across Textline, your CRM, your helpdesk, and your project management tools.

Is this better than using Zapier for Textline?

Zapier requires you to build rigid, step-by-step logic. DoMyWork uses natural language to understand your intent, allowing it to handle complex, multi-step tasks across apps instantly.

Does the agent monitor my Textline inbox 24/7?

Yes. When you set up an autopilot job, the agent watches for new messages or events and acts on them immediately, ensuring no customer request is left waiting.

Is my Textline data safe?

We prioritise security. Your data is processed only to execute the tasks you define, and we do not store or use your information to train public AI models.

Can I connect Textline to other apps?

Absolutely. DoMyWork connects Textline with 1,500+ apps, including HubSpot, Salesforce, Zendesk, Slack, and Google Sheets, allowing for seamless cross-app execution.

AI Agent for Textline

Triage, draft, and resolve customer conversations automatically. DoMyWork AI agents work with Textline and 1,500+ apps to turn text threads into resolved customer outcomes.

Summarise yesterday's unread text threads in Textline

Draft replies for all open Textline conversations

Find customers who mentioned 'shipping' in Textline

Update HubSpot contacts based on recent text history

Export today's Textline conversations to Google Sheets

Check Textline for urgent support requests

Agent for

Textline

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn your text conversations into resolved customer outcomes

Reply to urgent texts, update your CRM, flag support issues, and organise your message history.

12 threads summarised in Slack

Catch up on every text thread that needs a reply

"Check my unread Textline threads from the last 24 hours, identify which ones are support questions, and draft a helpful response for each in Textline. Post the list of drafted threads to Slack."

Send Message

Flag urgent customer complaints for immediate attention

"Scan Textline for messages containing keywords like 'angry', 'urgent', or 'cancel', and create a high-priority ticket in Zendesk for each one."

Send Message

Summarise long text threads for the support team

"Find the longest active text thread in Textline, summarise the customer's issue, and post the summary to our internal support channel in Slack."

Send Message

Identify customers waiting for a follow-up

"Review all Textline threads where the last message was from a customer, and create a reminder in Notion for me to follow up."

Send Message

Clean up resolved text conversations

"Find all Textline threads marked as resolved in the last week and archive them to keep the inbox tidy."

Send Message

Got a different task in mind? Describe it

Send Message

Enrich CRM records from new sales inquiries

"Check new Textline inquiries, find the contact's company website, and update their record in HubSpot with industry data."

Send Message

Draft follow-up messages for stale leads

"Find leads who haven't replied to a text in 3 days and draft a friendly check-in message in Textline."

Send Message

Log text-based sales meetings in your CRM

"Extract meeting details from Textline conversations and create a new deal in HubSpot."

Send Message

Qualify new leads from text inquiries

"Analyse the last 10 Textline inquiries, score them based on purchase intent, and tag them in HubSpot."

Send Message

Notify sales reps of high-value text leads

"Monitor Textline for messages about pricing or demos and send a direct alert to the sales lead in Slack."

Send Message

Got a different task in mind? Describe it

Send Message

Report on daily text volume and response times

"Calculate the average response time for Textline messages today and post the report to the operations channel in Slack."

Send Message

Sync text data to your central database

"Download all Textline messages from the last 24 hours and add them as rows to our main Google Sheets tracking file."

Send Message

Detect patterns in common customer questions

"Analyse the last 50 Textline messages, group them by topic, and create a summary report in Google Docs."

Send Message

Identify bottlenecks in the support process

"Find Textline threads that have been open for more than 48 hours and list them in a Google Sheet for review."

Send Message

Audit text usage against company policy

"Scan Textline messages for prohibited keywords and flag any violations in a private Slack channel."

Send Message

Got a different task in mind? Describe it

Send Message

Check in with at-risk customers via text

"Identify customers who have complained in Textline recently and draft a personalised check-in message for each."

Send Message

Celebrate customer milestones found in texts

"Find customers mentioning anniversaries or successes in Textline and draft a congratulatory note."

Send Message

Update success notes from text feedback

"Summarise feedback from Textline and add it to the relevant company profile in Salesforce."

Send Message

Schedule quarterly reviews based on text requests

"Find customers asking for a review in Textline and add a task to my Google Calendar."

Send Message

Gather testimonials from happy customers

"Find customers who expressed gratitude in Textline and draft a request for a testimonial."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a Textline AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try Textline AI Agent

🛸 Autopilot

Act on customer texts the moment they arrive — with agents on autopilot

The agents work across your apps 24/7.

They catch new messages, triage them, and trigger actions so you never miss a customer need.

Setting up an autopilot is too easy

New message is received in Textline

Describe...

1. Triage support requests the moment they land

WhenNew message is received in Textline

Then

Analyse the message intent, check if it's a support issue, and if so, create a ticket in Zendesk and alert the team in Slack.

Put on Autopilot

2. Flag urgent complaints before they escalate

WhenNew message is received in Textline

Then

Check if the message contains keywords like 'lawyer', 'refund', or 'manager', and if so, escalate to the support lead in Slack.

Put on Autopilot

3. Auto-respond to common FAQs

WhenNew message is received in Textline

Then

If the message is a common question about hours or pricing, send the pre-approved answer automatically.

Put on Autopilot

4. Log every text interaction to your CRM

WhenNew message is received in Textline

Then

Find the contact in HubSpot and add the text message as a note on their timeline.

Put on Autopilot

5. Send a weekly summary of support trends

WhenEvery Friday at 04:00 PM

Then

Summarise the week's Textline support topics and email the report to the support manager.

Put on Autopilot

1. Route new sales inquiries to the right rep

WhenNew message is received in Textline

Then

Identify the lead's region from the message, find the assigned rep in HubSpot, and notify them in Slack.

Put on Autopilot

2. Create new leads from text inquiries

WhenNew message is received in Textline

Then

Extract the sender's name and phone number, check if they exist in HubSpot, and create a new lead if not.

Put on Autopilot

3. Follow up on pricing requests instantly

WhenNew message is received in Textline

Then

If the message mentions 'price' or 'cost', send a link to our pricing page and notify the sales rep.

Put on Autopilot

4. Update deal status after text conversations

WhenNew message is received in Textline

Then

If the customer mentions 'ready to buy', update the deal stage to 'Negotiation' in HubSpot.

Put on Autopilot

5. Send a daily digest of new leads

WhenEvery day at 09:00 AM

Then

List all new leads from Textline in the last 24 hours and post them to the sales Slack channel.

Put on Autopilot

1. Monitor text volume for staffing needs

WhenEvery hour

Then

Count the messages received in the last hour and alert the ops team if volume exceeds 50.

Put on Autopilot

2. Backup all text data to cloud storage

WhenNew message is received in Textline

Then

Append the message details to a master log file in Google Sheets.

Put on Autopilot

3. Flag spam messages automatically

WhenNew message is received in Textline

Then

Analyse the message for spam patterns and move to a 'Spam' folder if detected.

Put on Autopilot

4. Alert on system downtime or errors

WhenNew message is received in Textline

Then

If the message contains 'error' or 'down', post an alert in the engineering Slack channel.

Put on Autopilot

5. Summarise monthly text engagement

WhenFirst of every month

Then

Generate a report of total messages and response times, then save it to Google Drive.

Put on Autopilot

1. Identify churn risk from text feedback

WhenNew message is received in Textline

Then

Check if the customer is expressing frustration and if so, create a task in Asana for the success manager.

Put on Autopilot

2. Welcome new customers via text

WhenNew contact is created in HubSpot

Then

Send a personalised welcome message via Textline to the new customer.

Put on Autopilot

3. Notify success managers of happy feedback

WhenNew message is received in Textline

Then

If the message is positive, post a shout-out in the company Slack channel.

Put on Autopilot

4. Schedule check-in calls from text requests

WhenNew message is received in Textline

Then

If the customer asks for a call, create a meeting invite in Google Calendar.

Put on Autopilot

5. Send quarterly satisfaction surveys

WhenEvery 90 days

Then

Send a survey link via Textline to all active customers.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

Textline

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Escalation Playbook

FormCollect data with form

1. Enter Issue Details

Enter Issue Details

Fill fields below 👇

Customer Name *

Issue Summary *

Priority *

AI AgentExecute agent from playbook

2. Summarise Context

Agent

Retrieve last 5 texts for {{Customer Name}} and summarise the issue.

Complete in a clickSend data to 1500+ apps

3. Notify Manager

Send MessageinSlack

4. Log in Zendesk

Add CommentinZendesk

Escalation Playbook

Escalate complex issues to management instantly.

Clone This Playbook

Refund Request Playbook

Process refund requests quickly.

Clone This Playbook

Feature Request Playbook

Log feature requests for product.

Clone This Playbook

Account Update Playbook

Update customer details from texts.

Clone This Playbook

Bulk Outreach Playbook

Send bulk texts for updates.

Clone This Playbook

Lead Qualification Playbook

Qualify leads from text inquiries.

Clone This Playbook

Meeting Booking Playbook

Book meetings via text.

Clone This Playbook

Proposal Follow-up Playbook

Follow up on sent proposals.

Clone This Playbook

Contract Signature Playbook

Chase signatures via text.

Clone This Playbook

Referral Request Playbook

Ask for referrals via text.

Clone This Playbook

Data Cleanup Playbook

Clean text data in sheets.

Clone This Playbook

Compliance Audit Playbook

Audit texts for compliance.

Clone This Playbook

Volume Forecasting Playbook

Forecast text volume.

Clone This Playbook

Channel Mapping Playbook

Map texts to channels.

Clone This Playbook

Response Time Audit Playbook

Audit response times.

Clone This Playbook

Onboarding Playbook

Manage onboarding via text.

Clone This Playbook

Churn Prevention Playbook

Prevent churn via text.

Clone This Playbook

Upsell Playbook

Identify upsell opportunities.

Clone This Playbook

Feedback Collection Playbook

Collect feedback via text.

Clone This Playbook

Renewal Playbook

Manage renewals via text.

Clone This Playbook

1500+ App Integrations

Connect Textline + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

SafetyCulture (iAuditor)

Follow Up Boss

Swipe Pages

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

Google Search Console

QuickEmailVerification

Adobe Commerce (Magento)

Ora

CompanyCam (In Review)

Quentn

BaseLinker

Vonage SMS API

Katana Cloud Manufacturing

CalendarHero (Zoom.ai)

Microsoft Dynamics 365 Business Central

Alchemer (SurveyGizmo)

Brilliant Directories

Wix

Accredible Credential

Box

You Need A Budget (YNAB)

Cisco Webex (Meetings)

GREEN-API (In Review)

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

LinkupAPI for LinkedIn

Autobound

SignWell

PDF Export by PDFCrowd

PropertyRadar

TrueReview

Cloudflare R2

Facebook Ads Management And Insights

Lob

Forminit (Getform.io)

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

Moz

WhatsApp Notifications and Alerts by SyncMate

E2B

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New message is received in Textline

Then

Recurring Work on autopilot

Autopilot

Customer Support Triage

Enter conversation ID

Analyse message intent

Update CRM and reply

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

Textline

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About Textline AI Agent

An AI agent for Textline is a digital assistant that can read, triage, and draft replies to your text conversations, update your CRM, and trigger workflows in other apps automatically.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for Textline

Turn your text conversations into resolved customer outcomes

Catch up on every text thread that needs a reply

Flag urgent customer complaints for immediate attention

Summarise long text threads for the support team

Identify customers waiting for a follow-up

Clean up resolved text conversations

Got a different task in mind? Describe it

Enrich CRM records from new sales inquiries

Draft follow-up messages for stale leads

Log text-based sales meetings in your CRM

Qualify new leads from text inquiries

Notify sales reps of high-value text leads

Got a different task in mind? Describe it

Report on daily text volume and response times

Sync text data to your central database

Detect patterns in common customer questions

Identify bottlenecks in the support process

Audit text usage against company policy

Got a different task in mind? Describe it

Check in with at-risk customers via text

Celebrate customer milestones found in texts

Update success notes from text feedback

Schedule quarterly reviews based on text requests

Gather testimonials from happy customers

Got a different task in mind? Describe it

How Does a Textline AI Agent Work

Act on customer texts the moment they arrive — with agents on autopilot

1. Triage support requests the moment they land

2. Flag urgent complaints before they escalate

3. Auto-respond to common FAQs

4. Log every text interaction to your CRM

5. Send a weekly summary of support trends

1. Route new sales inquiries to the right rep

2. Create new leads from text inquiries

3. Follow up on pricing requests instantly

4. Update deal status after text conversations

5. Send a daily digest of new leads

1. Monitor text volume for staffing needs

2. Backup all text data to cloud storage

3. Flag spam messages automatically

4. Alert on system downtime or errors

5. Summarise monthly text engagement

1. Identify churn risk from text feedback

2. Welcome new customers via text

3. Notify success managers of happy feedback

4. Schedule check-in calls from text requests

5. Send quarterly satisfaction surveys

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Escalation Playbook

Refund Request Playbook

Feature Request Playbook

Account Update Playbook

Bulk Outreach Playbook

Lead Qualification Playbook

Meeting Booking Playbook

Proposal Follow-up Playbook

Contract Signature Playbook

Referral Request Playbook

Data Cleanup Playbook

Compliance Audit Playbook

Volume Forecasting Playbook

Channel Mapping Playbook

Response Time Audit Playbook

Onboarding Playbook

Churn Prevention Playbook

Upsell Playbook

Feedback Collection Playbook

Renewal Playbook

Connect Textline + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About Textline AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About Textline AI Agent