Does DoMyWork actually execute tasks in TrackMage?

Yes. Unlike copilots that only suggest actions, DoMyWork executes the work. It reads your TrackMage data and takes action in your connected tools, such as emailing customers or updating your CRM.

How is this different from TrackMage native notifications?

TrackMage native notifications alert you to events. DoMyWork agents take the next step, such as analysing the exception, drafting a custom email, and logging the issue in your support software.

Is DoMyWork better than Zapier for TrackMage?

Zapier requires you to build rigid, step-by-step logic. DoMyWork lets you describe your shipping goals in plain English, and the agent handles the multi-step execution across TrackMage and your other tools.

Can the agent monitor TrackMage for me?

Yes. You can set up agents to watch your TrackMage account 24/7. They will trigger actions the moment a specific event, like a delivery exception, occurs.

Is my shipping data safe with DoMyWork?

Yes. DoMyWork uses secure, encrypted connections to interact with your apps. We only access the data required to complete the specific tasks you assign to your agent.

Can I connect TrackMage to other apps?

Absolutely. You can connect TrackMage to 1,500+ apps, including Gmail, Slack, HubSpot, Zendesk, and Google Sheets, to create a fully integrated shipping response system.

AI Agent for TrackMage

Resolve delivery exceptions and update customers on shipping status automatically. DoMyWork AI agents work with TrackMage and 1,500+ apps to keep your post-purchase experience smooth.

Find all delayed shipments in TrackMage and draft Slack alerts

Check shipments stuck in customs and email the customers

Summarise last week's delivery issues for my team

Identify orders with failed delivery attempts and flag in CRM

Update spreadsheet with current status for all active shipments

Find orders missing tracking numbers and notify the warehouse

Agent for

TrackMage

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn your shipping delays into resolved customer conversations

Identify stuck orders, draft customer updates, flag exceptions, and sync status across your CRM.

14 delays found, 14 alerts drafted

Catch up on every shipment delayed since last Friday

"Check TrackMage for all shipments delayed since Friday, identify the top 10 most valuable orders, and draft a proactive apology email for each in Gmail. Post the list to Slack for the team."

Send Message

Find shipments stuck in customs for over 48 hours

"Search TrackMage for shipments in customs status for 48+ hours, extract the customer email, and add them to a 'Customs Follow-up' list in Google Sheets."

Send Message

Summarise delivery performance for the last month

"Analyse TrackMage data for the last 30 days, calculate the average delivery time, and find the top 3 carrier issues."

Send Message

Identify orders with incorrect addresses

"Scan TrackMage for 'Address Issue' flags, match the order with the customer record in HubSpot, and create a task for the support team."

Send Message

Flag orders that missed their delivery window

"Review all completed shipments in TrackMage that missed the window, and export the list to a new Google Sheet tab."

Send Message

Got a different task in mind? Describe it

Send Message

Draft replies for all new delivery exception tickets

"Check Zendesk for new tickets mentioning 'delivery', pull the tracking number, find the status in TrackMage, and draft a response."

Send Message

Find customers waiting on long-delayed packages

"Look for shipments in TrackMage delayed 5+ days, find the customer contact in Shopify, and send a status update."

Send Message

Resolve customer queries about 'delivered' status

"Check TrackMage for shipments marked 'delivered' but disputed, and draft a request for proof of delivery."

Send Message

Escalate urgent shipping complaints to the warehouse

"Find complaints about damaged goods in Slack, verify the TrackMage status, and forward details to the warehouse email."

Send Message

Compile a list of customers needing refunds due to delays

"Identify shipments in TrackMage delayed over 2 weeks, and list the customer names and order IDs in a spreadsheet."

Send Message

Got a different task in mind? Describe it

Send Message

Audit carrier performance for the last quarter

"Pull all TrackMage delivery data for the last 90 days, group by carrier, and highlight the highest failure rates."

Send Message

Identify warehouse processing bottlenecks

"Compare order placement dates with TrackMage 'First Scan' dates to find orders stuck in the warehouse."

Send Message

Check for shipments with no tracking updates

"Find shipments in TrackMage with no updates for 72 hours and flag them for carrier inquiry."

Send Message

Reconcile shipping costs with order values

"Match TrackMage shipping data with Shopify order values to find low-margin shipments."

Send Message

Review returns and their return tracking status

"Check TrackMage for all return shipments, identify those not yet received, and email the carrier."

Send Message

Got a different task in mind? Describe it

Send Message

Get a high-level view of shipping health

"Summarise current TrackMage delivery status, highlighting the percentage of on-time vs delayed orders."

Send Message

Identify top 5 recurring delivery issues

"Analyse TrackMage exception logs to find the 5 most frequent reasons for delivery failure."

Send Message

Check if high-value customers are experiencing delays

"Compare TrackMage delays against high-value customer orders from HubSpot."

Send Message

Evaluate carrier reliability for international shipping

"Filter TrackMage data for international orders and report on carrier performance."

Send Message

Review shipping cost impact on net profit

"Calculate total shipping costs from TrackMage and compare against monthly revenue."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a TrackMage AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try TrackMage AI Agent

🛸 Autopilot

Act on shipping delays the moment they happen — with agents on autopilot

The agents work across your apps 24/7.

They catch delivery issues, update customers, and route alerts before you even open your dashboard.

Setting up an autopilot is too easy

Delivery exception is created in TrackMage

Describe...

1. Email customers the moment a delay is detected

WhenDelivery exception is created in TrackMage

Then

Analyse the exception reason, draft a helpful email in Gmail, and send it to the customer if the delay is over 24 hours.

Put on Autopilot

2. Post urgent shipping alerts to Slack

WhenNew shipment is created in TrackMage

Then

If the shipment value exceeds $500, post an alert to the #shipping-priority channel.

Put on Autopilot

3. Update CRM when a package is delivered

WhenShipment is delivered in TrackMage

Then

Find the customer in HubSpot and update the 'Last Delivery' property.

Put on Autopilot

4. Flag lost packages for immediate review

WhenShipment status is updated in TrackMage

Then

If status changes to 'Lost', create a task in Asana for the operations team.

Put on Autopilot

5. Send weekly carrier performance digest

WhenEvery Monday at 09:00 AM

Then

Summarise all TrackMage delivery exceptions from the past week and email the report to the manager.

Put on Autopilot

1. Triage incoming shipping queries

WhenNew ticket is created in Zendesk

Then

If the ticket mentions 'tracking', look up the status in TrackMage and add the info to the ticket.

Put on Autopilot

2. Auto-respond to 'Where is my order' emails

WhenNew email is received in Gmail

Then

If the email is about order status, pull the tracking number, check TrackMage, and reply with the current status.

Put on Autopilot

3. Escalate unresolved delivery issues

WhenDelivery exception is created in TrackMage

Then

If the exception persists for 3 days, escalate the ticket in Zendesk to the manager.

Put on Autopilot

4. Notify team of damaged delivery reports

WhenDelivery exception is created in TrackMage

Then

If the exception reason is 'Damaged', post an alert to Slack with the order details.

Put on Autopilot

5. Log shipping complaints in Google Sheets

WhenNew ticket is created in Zendesk

Then

If the ticket is a complaint, extract the order ID and add a row to the 'Complaints' sheet.

Put on Autopilot

1. Monitor carrier capacity issues

WhenDelivery exception is created in TrackMage

Then

If the exception is 'Carrier Delay', log the carrier name in a Google Sheet for performance tracking.

Put on Autopilot

2. Alert warehouse of return shipments

WhenNew shipment is created in TrackMage

Then

If the shipment is a return, email the warehouse manager with the tracking number.

Put on Autopilot

3. Detect patterns in delivery failures

WhenDelivery exception is created in TrackMage

Then

Check if the same zip code has multiple exceptions, and post a summary to Slack.

Put on Autopilot

4. Sync delivery status with inventory system

WhenShipment is delivered in TrackMage

Then

Update the inventory count in your database once the item is confirmed delivered.

Put on Autopilot

5. Daily check for inactive tracking numbers

WhenEvery day at 08:00 AM

Then

Find shipments in TrackMage with no scans for 48 hours and email the carrier contact.

Put on Autopilot

1. Get alerted to high-value shipping issues

WhenDelivery exception is created in TrackMage

Then

If the order value is over $1,000, send a direct Slack message to the founder.

Put on Autopilot

2. Weekly shipping cost summary

WhenEvery Friday at 05:00 PM

Then

Summarise total shipping costs from TrackMage and email the founder.

Put on Autopilot

3. Monitor overall on-time delivery rate

WhenEvery Monday at 09:00 AM

Then

Calculate the on-time delivery percentage from TrackMage and post to the founder's Slack.

Put on Autopilot

4. Alert on carrier price changes

WhenNew email is received in Gmail

Then

If the email is from a carrier about rate changes, summarise the key points and email the founder.

Put on Autopilot

5. Flag consistent shipping delays

WhenEvery month on the 1st at 09:00 AM

Then

Identify the carrier with the most delays last month and email a report to the founder.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

TrackMage

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Shipping Delay Resolution Playbook

FormCollect data with form

1. Order Details

Order Details

Fill fields below 👇

Order ID *

Customer Email *

AI AgentExecute agent from playbook

2. Analyse Delay

Agent

Check status of {{Order ID}} in TrackMage and identify delay reason.

AI AgentExecute agent from playbook

3. Draft Email

Agent

Draft an apology email to {{Customer Email}} for {{Order ID}} based on the delay reason.

4. Send Email

Send EmailinGmail

Shipping Delay Resolution Playbook

Quickly resolve shipping delays by contacting the customer and carrier.

Clone This Playbook

Return Tracking Playbook

Manage return shipments and update stock.

Clone This Playbook

Carrier Dispute Playbook

Dispute lost or damaged packages with carriers.

Clone This Playbook

Address Correction Playbook

Fix incorrect shipping addresses.

Clone This Playbook

International Shipping Playbook

Prepare documents for international shipments.

Clone This Playbook

Ticket Shipping Status Playbook

Provide instant shipping updates to customers.

Clone This Playbook

Damaged Item Playbook

Handle damaged item reports.

Clone This Playbook

Lost Package Playbook

Process lost package claims.

Clone This Playbook

Delivery Dispute Playbook

Handle customer delivery disputes.

Clone This Playbook

SLA Alert Playbook

Handle tickets nearing SLA breach.

Clone This Playbook

Carrier Audit Playbook

Audit carrier billing and performance.

Clone This Playbook

Warehouse Bottleneck Playbook

Identify delays in warehouse processing.

Clone This Playbook

Carrier Performance Playbook

Track carrier reliability.

Clone This Playbook

Inventory Sync Playbook

Sync shipping data with inventory.

Clone This Playbook

Shipping Cost Review Playbook

Review shipping costs.

Clone This Playbook

Executive Shipping Report Playbook

Generate high-level shipping health report.

Clone This Playbook

Carrier Strategy Playbook

Evaluate carrier strategy.

Clone This Playbook

Customer Sentiment Playbook

Analyse shipping sentiment.

Clone This Playbook

High-Value Order Monitor Playbook

Monitor high-value shipping.

Clone This Playbook

Shipping Policy Review Playbook

Review shipping policies.

Clone This Playbook

1500+ App Integrations

Connect TrackMage + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

SafetyCulture (iAuditor)

Clientjoy

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

Wix

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

QuickEmailVerification

Adobe Commerce (Magento)

Google Search Console

Ora

CompanyCam (In Review)

Quentn

Vonage SMS API

Katana Cloud Manufacturing

CalendarHero (Zoom.ai)

Microsoft Dynamics 365 Business Central

Vyper

GrowSurf

Vectera

Alchemer (SurveyGizmo)

Brilliant Directories

Accredible Credential

Box

You Need A Budget (YNAB)

Cisco Webex (Meetings)

GREEN-API (In Review)

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

LinkupAPI for LinkedIn

Autobound

SignWell

PDF Export by PDFCrowd

PropertyRadar

Clio Grow

Cloudflare R2

Facebook Ads Management And Insights

Lob

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

Moz

WhatsApp Notifications and Alerts by SyncMate

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

Delivery exception is created in TrackMage

Then

Recurring Work on autopilot

Autopilot

Shipping Issue Resolution

Enter tracking number

Analyse delivery issue

Notify customer via email

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

TrackMage

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About TrackMage AI Agent

An AI agent for TrackMage is an autonomous tool that connects to your shipping data to perform tasks like resolving delivery exceptions, updating customers, and syncing shipping status across your apps.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for TrackMage

Turn your shipping delays into resolved customer conversations

Catch up on every shipment delayed since last Friday

Find shipments stuck in customs for over 48 hours

Summarise delivery performance for the last month

Identify orders with incorrect addresses

Flag orders that missed their delivery window

Got a different task in mind? Describe it

Draft replies for all new delivery exception tickets

Find customers waiting on long-delayed packages

Resolve customer queries about 'delivered' status

Escalate urgent shipping complaints to the warehouse

Compile a list of customers needing refunds due to delays

Got a different task in mind? Describe it

Audit carrier performance for the last quarter

Identify warehouse processing bottlenecks

Check for shipments with no tracking updates

Reconcile shipping costs with order values

Review returns and their return tracking status

Got a different task in mind? Describe it

Get a high-level view of shipping health

Identify top 5 recurring delivery issues

Check if high-value customers are experiencing delays

Evaluate carrier reliability for international shipping

Review shipping cost impact on net profit

Got a different task in mind? Describe it

How Does a TrackMage AI Agent Work

Act on shipping delays the moment they happen — with agents on autopilot

1. Email customers the moment a delay is detected

2. Post urgent shipping alerts to Slack

3. Update CRM when a package is delivered

4. Flag lost packages for immediate review

5. Send weekly carrier performance digest

1. Triage incoming shipping queries

2. Auto-respond to 'Where is my order' emails

3. Escalate unresolved delivery issues

4. Notify team of damaged delivery reports

5. Log shipping complaints in Google Sheets

1. Monitor carrier capacity issues

2. Alert warehouse of return shipments

3. Detect patterns in delivery failures

4. Sync delivery status with inventory system

5. Daily check for inactive tracking numbers

1. Get alerted to high-value shipping issues

2. Weekly shipping cost summary

3. Monitor overall on-time delivery rate

4. Alert on carrier price changes

5. Flag consistent shipping delays

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Shipping Delay Resolution Playbook

Return Tracking Playbook

Carrier Dispute Playbook

Address Correction Playbook

International Shipping Playbook

Ticket Shipping Status Playbook

Damaged Item Playbook

Lost Package Playbook

Delivery Dispute Playbook

SLA Alert Playbook

Carrier Audit Playbook

Warehouse Bottleneck Playbook

Carrier Performance Playbook

Inventory Sync Playbook

Shipping Cost Review Playbook

Executive Shipping Report Playbook

Carrier Strategy Playbook

Customer Sentiment Playbook

High-Value Order Monitor Playbook

Shipping Policy Review Playbook

Connect TrackMage + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About TrackMage AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About TrackMage AI Agent